We want you to be confident in your purchase. If BlurSite isn’t right for you, request a refund within 5 days of purchase — no questions asked. This applies to both Yearly and Lifetime plans.
- Contact us via the support page from your purchase email, including your order reference (Dashboard → Billing).
- Refunds are issued by Paddle, our Merchant of Record, to your original payment method — typically within 5–10 business days.
- Cancelling auto-renewal on a Yearly plan stops future charges and keeps your license active until the end of the year you paid for.
- When a refund is issued, the associated license key and its device activations are deactivated.
- Requests after the 5-day window are considered case by case for billing errors or duplicate purchases.
Nothing in this policy affects your statutory rights as a consumer.